Frequently Asked QuestionsAbout VivofyWhat does Vivofy do?What kinds of products can I sell?Is Vivofy free to use?View allGet Started & Connect to ShopifyHow to integrate my shopify store?How to add products to my store?How do I edit product information and sync it to my store?View allManage OrdersWhat does the status of my orders mean?How does sample ordering work?Why don’t some updates I make to my Shopify order show up in the Vivofy app?View allFulfillment & ShippingWhat shipping service do we provide?How much does shipping cost?How do I set up my shipping?View allPayments & TaxesHow do I set up payment in Vivofy?How does the payment process work?What payment methods are supported?View allDesign & CreateHow do I design a product?What type of print files does Vivofy require?How do I use the Vivofy Creator tool?View allPolicyHow does Vivofy handle refunds and returns?What is Vivofy’s Privacy Policy?What is Vivofy’s Terms of Service?View all
