Frequently Asked Questions

As a print-on-demand company, all Vivofy products are made to order, which means returns and exchanges are not supported for issues like incorrect size, color selection, or change of mind.

However, if your order arrives damaged or contains a manufacturing defect, we’re happy to offer a free reprint or a full refund. Contact us within 30 days of delivery and include a clear photo showing the issue. There’s no need to return the damaged item.

Vivofy is committed to protecting your personal information and ensuring transparency about how your data is collected, used, and safeguarded. For the full details, please review our Privacy Policy.

Our Terms of Service outline the rules, responsibilities, and guidelines for using Vivofy’s platform and services. To learn more, please visit our Terms of Service.

Vivofy’s Refund Policy explains the eligibility, process, and conditions for requesting refunds. You can read the complete policy here: Refund Policy.